Policies & WarrantyReturns, Exchanges & Warranties
All mattress, topper, and pillow and bed frame sales are FINAL (Due to sanitary reasons) * 30 Day Comfort Guarantee applies to Mattresses and Sleep Collections.
30 Day Comfort Guarantee Exchange Program30 Day Comfort Guarantee is an exchange program, not a return policy. You have 30 days from time of delivery to modify your mattress into a more suitable sleep system of equivalent or lesser value. Modifying your sleep system above the value of original purchase will incur additional cost of materials. 30 Day Comfort Guarantee is contingent upon the purchase of our Mattress Pad in order to protect the mattress. Any stains or damage to mattress voids the 30 Day Comfort Guarantee. Fees will apply for any additional materials or restocking. • 30 Day Comfort Guarantee does not apply to discounted products, items sold "as is", or custom products.
Returns & Exchanges
- Mattress, Topper, Pillow and bedframe Sales are FINAL
- Bedding may be returned or exchanged withing 30 days with reciept as long as it is UNOPENED.
- Shipping fees apply for returns and exchanges
WarrantiesWe, at Dream Tree Organic Beds, are pretty picky about our products. Our mattress & bedding partners offer fantastic finished products and warranties to back them up. Listed below are the details to assure you of quality, copies of comprehensive care instructions, the warranties themselves, plus additional info to help you understand what’s covered and what’s not.
We’ve got you covered! (And are excited to be in bed with you.. 😂 See what we did there..)
Mattresses are a relatively large investment and warranties are in place to help the purchaser, manufacturer and the distributor to be clear about coverage, quality and long term benefits to be had from this investment.
Make your best choice by reviewing the policies and the warranties prior to purchase.Proper Mattress Support: Know how to support your mattress properly and avoid voiding the warranty. Your care of the mattress you purchase may impact the warranty or even void it. Care Instructions